Privacy Policy

Information We Collect

How We Collect Information

We gather information through various methods including direct input when you create accounts, complete forms, participate in educational activities, or contact our support team. Additionally, we automatically collect certain technical information through cookies and similar technologies when you use our website.

Our scenario modeling platform captures the financial parameters and assumptions you input for educational exercises. This helps us understand which learning materials are most effective and allows us to personalize your educational experience.

How We Use Your Information

• Providing access to our financial scenario modeling platform and educational resources
• Personalizing your learning experience based on your progress and interests
• Communicating important updates about our services, new features, or educational opportunities
• Analyzing platform usage patterns to improve our educational content and user experience
• Ensuring platform security and preventing fraudulent or unauthorized access
• Complying with legal obligations and responding to legitimate requests from authorities
• Conducting research to enhance our financial education methodologies

Educational Purpose

Your financial scenario data is used exclusively for educational purposes. We analyze aggregated, anonymized data to identify common learning patterns and improve our curriculum. Individual scenario results are never shared with third parties for commercial purposes.

Marketing Communications

We may send you educational newsletters, course announcements, and relevant financial literacy content. You can unsubscribe from marketing communications at any time through the links provided in our emails or by contacting us directly.

Information Sharing and Disclosure

primarionthex does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in specific, limited circumstances outlined below.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, sending communications, and analyzing website usage. These providers have access only to the information necessary to perform their specific functions and are contractually bound to maintain confidentiality.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or government regulations. This includes responding to lawful requests from law enforcement agencies or regulatory bodies when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event primarionthex is acquired by or merged with another organization, your personal information may be transferred as part of that transaction. We would notify you of any such change in ownership and provide information about your choices regarding your personal information.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards

• Encryption of sensitive data both in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing of our systems
• Multi-factor authentication for administrative access to our systems
• Automated backup systems with secure off-site storage
• Firewalls and intrusion detection systems monitoring our network infrastructure

Organizational Measures

Our staff receive regular privacy and security training. Access to personal information is restricted to employees who need it for their job responsibilities. We maintain detailed logs of data access and regularly audit our privacy practices to ensure compliance with this policy.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our protective measures and promptly address any security concerns that arise.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized educational content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

• Essential cookies that enable core website functionality and security features
• Performance cookies that help us understand how visitors interact with our website
• Functionality cookies that remember your preferences and personalize your experience
• Analytics cookies that provide insights into website usage and help improve our services

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though this may affect your ability to use certain features of our website. We provide a cookie preference center where you can adjust your settings for non-essential cookies.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

• Account information: Retained while your account is active plus 7 years after closure for compliance purposes
• Educational progress data: Maintained for 3 years to support ongoing learning analytics and course improvement
• Communication records: Kept for 2 years to ensure quality service and resolve any issues
• Technical logs: Automatically deleted after 12 months unless required for security investigations
• Marketing preferences: Maintained until you unsubscribe or request deletion

Deletion Process

When we delete your personal information, we use secure deletion methods to ensure data cannot be recovered. Some information may be retained in anonymized form for statistical purposes or as required by Australian financial services regulations.

International Data Transfers

primarionthex primarily processes and stores data within Australia using local data centers and service providers. However, some of our technology partners may be located overseas, particularly in countries with adequate privacy protections.

Safeguards for International Transfers

When we transfer personal information outside Australia, we ensure appropriate safeguards are in place. This includes using service providers in countries with adequate privacy laws as recognized by the Australian Privacy Commissioner, or implementing contractual protections that meet Australian privacy standards.

We regularly review our international data handling practices and update our safeguards as privacy laws evolve globally. You can contact us for specific information about which countries your data may be processed in and what protections apply.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or by posting a prominent notice on our website.

Minor updates, such as clarifications or formatting changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Notification of Changes

For material changes that significantly affect your privacy rights, we will provide at least 30 days advance notice and may request your explicit consent where required by law. You will always have the option to discontinue using our services if you disagree with any changes to our privacy practices.